We present the third edition of the Company’s CSR Report which we have undertaken to publish on an annual basis. The second CSR Report presenting data for 2015 was published in December 2015.
The report covers the period from 01.01.2016 to 31.12.2016 and was prepared in accordance with the guidelines of the Global Reporting Initiative in the GRI G4 version, at the level of the CORE application. This is the third edition of the CSR Report of the Company which we have undertaken to publish on an annual basis. The first edition of the Report was published in December 2014, while the second edition was published in December 2015.
Indicators | Guidelines | UN Global Compact Principle | External verification | |||
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PROFILE |
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Strategy and Analysis |
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G4-1 | Declaration of top management on the importance of sustainable development for the organisation and its strategy | – | none | |||
Organisation Profile |
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G4-2 | Economic, environmental and social impact of the organisation and related challenges and opportunities | – | none | |||
G4-3 | Organisation name | none | ||||
G4-4 | Main brands, products and/or services | – | none | |||
G4-5 | Headquarters localisation | – | none | |||
G4-6 | Number of countries in which the organisation carries out operations | – | none | |||
G4-7 | Form of ownership and legal structure of the organisation | – | none | |||
G4-8 | Markets served with indication of geographic coverage, sectors served, characteristics of customers/consumers and beneficiaries | – | none | |||
G4-9 | Scale of the organisation operations | – | none | |||
G4-10 | Total number of employees according to type of employment, type of work contract and region, broken down by sex | – | none | |||
G4-11 | Percentage of employees covered by collective agreements | – | none | |||
G4-12 | Characteristics of supply chain of the organisation | – | none | |||
G4-14 | Precautionary principle used by the organisation | – | none | |||
G4-15 | External, adopted or supported by the organisation, economic, environmental and social declarations, principles and other initiatives | – | none | |||
G4-16 | Membership of associations and/or national/international organisations | – | none | |||
Identified significant aspects and their limits |
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G4-17 | Information on all units included in the organisation’s consolidated financial statements or equivalents | – | none | |||
G4-18 | The process of defining the content of the report and the limits of the reported significant aspects | – | none | |||
G4-19 | Significant aspects identified in the defining process of the content of the report | – | none | |||
G4-20 | Limits indicated for each of the significant aspects within the organisation | – | none | |||
G4-21 | Limits indicated for each of the significant aspects outside the organisation | – | none | |||
G4-22 | Explanations concerning the effects of any corrections of information contained in previous reports, stating the reasons for their introduction and their impact | – | none | |||
G4-23 | Significant changes in relation to the previous report on the scope, coverage or measurement methods used in the report and the limits of aspects | – | none | |||
Stakeholders commitment |
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G4-24 | List of stakeholder groups engaged by the organisation | – | none | |||
G4-25 | Basis for identification and selection of the stakeholders | – | none | |||
G4-26 | Stakeholders’ commitment approaches, including frequency of commitment according to type and stakeholder group, indicating whether stakeholder commitment was undertaken in the framework of preparation for the reporting process | – | none | |||
G4-27 | Key issues and problems raised by stakeholders and the organisation’s response | – | none | |||
Report Profile |
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G4-28 | Reporting period | – | none | |||
G4-29 | Date of publication of the recent report | – | none | |||
G4-30 | Reporting cycle | – | none | |||
G4-31 | Contact person | – | none | |||
G4-32 | Tables of indicators in the Report | – | none | |||
G4-33 | External verification | – | none | |||
Organisational governance |
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G4-34 | Structure of the organisation’s executive body and committees responsible for decision-making | – | none | |||
G4-35 | Process of delegation of power in the scope of economic, environmental and social issues | – | none | |||
G4-36 | Has the organisation appointed management positions responsible for environmental, economic and social issues? | – | none | |||
G4-38 | Composition of the highest executive body and its committees | – | none | |||
Ethics |
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G4-56 | Values, principles, standards and norms of conduct in the organisation, grouped together in codes of conduct and codes of ethics | – | none | |||
G4-57 | Internal and external mechanisms concerning consultation on ethical and legal conduct and issues related to the integrity of the organisation, such as helplines and hotlines | – | none | |||
G4-58 | Internal and external mechanisms for raising concerns about unethical or illegal conduct and issues related to the integrity of the organisation (e. g. by signalling the problem directly to the supervisor), mechanisms of reporting irregularities or helplines | – | none | |||
DETAILED |
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ECONOMIC CATEGORY |
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Economic Results |
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G4-DMA | Approach to management in the context of economic results | – | none | |||
G4-EC1 | Direct economic value: generated and divided | – | none | |||
G4-EC7 | Development level of important investments in infrastructure and services | – | none | |||
Purchasing Practices |
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G4-DMA | Management approach in the context of purchasing practices | – | none | |||
G4-EC9 | Percentage of expenses for local suppliers at the main locations of activity | – | none | |||
ENVIRONMENTAL |
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Raw materials/Materials |
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G4-DMA | Approach to the management in the context of raw materials and materials | – | none | |||
G4-EN1 | Materials/raw materials used by weight or volume | – | none | |||
Energy |
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G4-DMA | Approach to the management in the context of energy | – | none | |||
G4-EN3 | Energy consumption inside the organisation | – | none | |||
Water |
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G4-DMA | Approach to the management in the context of water use | – | none | |||
G4-EN8 | Total water intake according to source | – | none | |||
G4-EN10 | Percentage and total volume of processed and reused water | 7 | none | |||
Emissions |
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G4-DMA | Approach to the management in the context of emissions | 9 | none | |||
G4-EN15 | Direct greenhouse gas emissions (scope 1) | 8 | none | |||
G4-EN16 | Indirect greenhouse gas emissions (scope 2) | 8 | none | |||
G4-EN17 | Other direct greenhouse gas emissions (scope 3) | 8 | none | |||
G4-EN19 | Reduction of greenhouse gas emissions | 7,8 | none | |||
G4-EN21 | Emissions of sulphur oxides and other significant emissions to the air | 8 | none | |||
Sewage and waste |
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G4-DMA | Approach to the management in the context of sewage and waste | 7,9 | none | |||
G4-EN22 | Total volume of sewage generated according to quality and final destination | – | none | |||
G4-EN23 | Total weight of waste according to type and method of waste management | – | none | |||
Compliance with regulations |
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G4-DMA | Approach to the management in the context of compliance with regulations | 7 | none | |||
G4-EN29 | The amount of significant penalties and the total number of non-financial sanctions for non-compliance with the law and regulations concerning environmental protection | – | none | |||
Transportation |
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G4-DMA | Approach to the management in the context of transportation | – | none | |||
G4-EN30 | Significant environmental impact of transportation of products and other goods needed for the organisation’s operations and transportation of employees | – | none | |||
General |
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G4-DMA | Approach to the management in the context of general expenses for environmental protection | 7 | none | |||
G4-EN31 | Total expenses for environmental protection and investments according to type | 7 | none | |||
Complaint mechanisms concerning environmental issues |
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G4-DMA | Approach to the management in the context of complaint mechanisms concerning environmental issues | 7 | none | |||
G4-EN34 | Number of complaints relating to environmental impacts submitted, considered and resolved in the framework of formal complaint mechanisms | – | none | |||
SOCIAL CATEGORY |
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Employment |
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G4-DMA | Approach to the management in the context of employment | 6 | none | |||
G4-LA1 | Total number and employment rates of new employees and employee turnover ratio broken down by age groups, sex and region | 6 | none | |||
G4-LA2 | Benefits provided to full-time employees that are not provided for temporary or part-time employees, broken down by main location of activity | – | none | |||
G4-LA3 | Return to work and employment rate maintenance after maternity/paternity leave, broken down by sex | 6 | none | |||
OHS |
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G4-DMA | Approach to management in the context of occupational health and safety | – | none | |||
G4-LA5 | Level of the OSH Commission’s actions, including employees and the management of the organisation | |||||
G4-LA6 | Type of injuries and injury rate, occupational diseases, days lost and absences from work and work-related fatalities, broken down by sex and regions | – | none | |||
Trainings and education |
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G4-DMA | Approach to the management in the context of trainings and education | – | none | |||
G4-LA9 | Average annual training hours per employee broken down by sex and category of employee | 6 | none | |||
G4-LA10 | The company programme that had been put in place for the development of managerial skills and the on-going education practices which supports the continuity of staff employment and helps manage the end of career | 6 | none | |||
G4-LA11 | Percentage of employees receiving regular assessments of their performance and career development information, broken down by sex and category of employees | 6 | none | |||
G4-LA13 | Ratio of basic salary and remuneration of men and women, broken down by categories | |||||
Diversity and equality of opportunities |
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G4-DMA | Approach to the management in the context of diversity and equality of opportunities | 1, 6 | none | |||
G4-LA12 | Composition of managing bodies and employees, broken down by categories according to sex, age, minority status and other indicators of diversity | 6 | none | |||
Complaint mechanisms concerning employment practices |
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G4-DMA | Approach to the management in the context of complaint mechanisms concerning employment practices | – | none | |||
G4-LA16 | Number of complaints concerning employment practices that have been submitted, considered and resolved in the framework of formal complaint mechanisms | – | none | |||
Investments |
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G4-DMA | Approach to the management in the context of investments | – | none | |||
G4-HR2 | Total number of employees’ training hours in the field of respect of Human Rights policies or procedures, taking into account Human Rights aspects that are relevant to the organisation’s activities, including the percentage of employees trained | 1 | none | |||
Non-discrimination |
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G4-DMA | Approach to the management in the context of non-discrimination practices | 6 | none | |||
G4-HR3 | Total number of cases of discrimination advanced and corrective measures taken | 6 | none | |||
Freedom of association and collective agreements |
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G4-DMA | Approach to the management in the context of freedom of association and collective agreements | 3 | none | |||
G4-HR4 | Identified plants and suppliers in case of which violation is likely to occur or there is a serious risk of violation of the freedom of association | 3 | none | |||
Child labour |
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G4-DMA | Approach to the management in the context of child labour | 5 | none | |||
G4-HR5 | Plants and suppliers identified as posing a significant risk of child labour incidents, and actions taken to effectively eliminate child labour | 5 | none | |||
Forced or compulsory labour |
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G4-DMA | Approach to the management in the context of forced or compulsory labour | 4 | none | |||
G4-HR6 | Plants and suppliers identified as being at particular risk of forced or compulsory labour, and actions taken to effectively eliminate forced or compulsory labour | 4 | none | |||
Safety practices |
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G4-DMA | Approach to the management in the context of safety practices | – | none | |||
G4-HR7 | Percentage of security personnel in the organisation trained in the scope of human rights related policies or procedures | – | none | |||
Indigenous people’s rights |
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G4-DMA | Approach to the management in the context of the indigenous people’s rights | 1, 6 | none | |||
G4-HR8 | Total number of violations of the rights of indigenous peoples and actions taken | 1, 6 | none | |||
Complaint mechanisms concerning employment practices |
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G4-DMA | Approach to the management in the context of complaint mechanisms concerning human rights | – | none | |||
G4-HR12 | Number of complaints concerning the impact on respect for human rights that have been processed, and resolved complaints that fall into the framework of formal complaint mechanisms | – | none | |||
Anti-corruption |
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G4-DMA | Approach to the management in the context of anti-corruption | 10 | none | |||
G4-SO4 | Communication and trainings on anti-corruption policies and procedures | 10 | none | |||
G4-SO5 | Confirmed corruption cases, and actions taken | 10 | none | |||
Health and safety of customer |
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G4-DMA | Approach to the management in the context of the health and safety of the customer | – | none | |||
G4-PR1 | Percentage of significant categories of products and services for which health and safety impacts are assessed in order to improve indicators | – | none | |||
G4-PR2 | Total number of cases of non-compliance with regulations and voluntary codes applied on health and safety impacts of proffered products and services at each stage of their life cycle, broken down by type of effects | – | none | |||
Labelling of products and services |
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G4-DMA | Approach to the management in the context of labelling of products and services | – | none | |||
G4-PR3 | Type of product and service information required by the organisation’s procedures, and percentage of significant product and service categories subject to such requirements | – | none | |||
G4-PR4 | Total number of cases of non-compliance with the regulations, voluntary codes on information and labelling of products and services, broken down by type of effect | – | none | |||
G4-PR5 | Results of customer satisfaction index | – | none | |||
G4-PR7 | Non-compliance with regulations and codes concerning marketing communication | – | none | |||
Customer privacy |
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G4-DMA | Approach to the management in the context of customer privacy | – | none | |||
G4-PR8 | Total number of justified complaints concerning breaches of customer privacy and customer data loss | – | none | |||
Compliance with regulations |
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G4-DMA | Approach to the management in the context of compliance with regulations | – | none | |||
G4-PR9 | Amount of significant penalties for non-compliance with the law and regulations concerning the provision and use of products and services | – | none |