Our dialogue with stakeholders, based on transparency and openness, depends on the specificity of their expectations and defined needs.

GRI: [G4‑24]

Stakeholders

The assumptions of the business strategy and the analysis of the areas of direct and indirect impact of our operations allowed us to identify 7 groups of stakeholders with whom we maintain regular dialogue. The form of dialogue with particular groups of stakeholders depends on the specificity of their expectations and defined needs. Therefore, we use it as an integral tool for managing and building the Company’s sustainable development strategy.

Groups of stakeholders

An indicator of modern and responsible business is the awareness of the role of proper dialogue with stakeholders.

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We improve our communication actions and methods in relation to the dialogue with stakeholders, so that its results are satisfactory for the interested parties. The acquired knowledge and experience allow us to systematise the expectations and needs defined by our stakeholders in relation to the business conducted by us. It also affects our common relations and translates into the continuous improvement of our comprehensive sustainable development strategy as implemented by the Company.

Alicja Nowak

Investor Relations Specialist
PCC Rokita SA

EMPLOYEES

We undertake long-term actions for our employees in order to meet their expectations regarding work satisfaction and development opportunities.

Our dialogue is based on:

  • meetings of the management with Managers
  • meeting of the management with Heads of the production divisions
  • PCC Chem News newsletter
  • Intranet network
  • printed materials in the form of brochures, catalogues, leaflets
  • communication with the Ethics Officer
  • thematic mailboxes
  • PCC Group employees forum
  • employee and competence volunteering
  • social media
  • examining the opinion of employees
  • organisation of dedicated events
  • organising working groups dedicated to specific actions

CUSTOMERS

Full satisfaction of our customers is one of the most important business objective that we achieve, in particular, through our transparent and reliable dialogue and long-term cooperation.

Our dialogue is based on:

  • www.pcc-exol.eu website
  • www.products.pcc.eu/pl web portal
  • direct contact with employees of the Purchase Department
  • phone customer service
  • platforms for exchanging information: SEDEX, ECOVADIS, CDP, KnownSources, SurveyMonkey
  • thematic mailboxes
  • informational materials and publications
  • customer satisfaction survey
  • social media
  • conferences, fairs, trade events
  • PCC Chem News newsletter
  • audits of the other party
  • mass media: radio, TV, trade press

SUPPLIERS

Partnerships with suppliers allow us to work together towards better practices in the supply chain, thus increasing efficiency.

Our dialogue is based on:

  • meeting with employees from the Purchase Department
  • pcc-exol.eu website
  • zakupy.pcc.pl purchasing platform
  • pcc.logintegra.com platform of transportation services purchase
  • defined General Terms and Conditions of Purchase
  • thematic mailboxes
  • informational materials and publications
  • The Suppliers Code of Ethics
  • assessment and classification of suppliers
  • conferences, fairs, trade events
  • PCC Chem News newsletter
  • electronic documentation
  • social media

SHAREHOLDERS AND INVESTORS

We adjust our actions to market expectations, building long-term business relations that eventually lead to a real increase in the company’s value.

Our dialogue is based on:

  • publication of the Company’s current reporting periods
  • pcc-exol.eu website
  • pccinwestor.pl web portal
  • Informational materials and publications
  • conferences, fairs, trade events
  • PCC Chem News newsletter
  • social media
  • mass media: radio, TV, trade press
  • organisation of the Investor Day and the PCC Open Days

STATE ADMINISTRATION INSTITUSTIONS

We conduct a transparent dialogue with all interested state administration institutions, maintaining legal credibility.

Our dialogue is based on:

  • meetings with management or individual employees
  • pcc-exol.eu website
  • Correspondence in the form of letters and e-mails
  • audits, inspections, controls
  • regular reporting

LOCAL COMMUNITY

On the basis of established long-term relations, we maintain a permanent and transparent dialogue with the local community.

Our dialogue is based on:

  • organisation of the PCC Group Open Days
  • organisation of job fairs and career service
  • regular reporting
  • conducted meetings, trainings, conferences
  • social media
  • mass media: radio, TV, trade press
  • thematic mailboxes
  • informational materials, brochures, folders
  • helpline
  • published Code of Conduct of the Company
  • PCC Chem News newsletter
  • pcc-exol.eu website

UNIVERSITIES AND OTHER SCIENTIFIC INSTITUTIONS

Partnership cooperation with universities and other scientific institutions enables cooperation for the development of competences and knowledge among young generations.

Our dialogue is based on:

  • organisation of the PCC Group Open Days
  • organisation of job fairs and career service
  • regular reporting
  • conducted meetings, trainings, conferences
  • social media
  • mass media: radio, TV, trade press
  • thematic mailboxes
  • informational materials, brochures, folders
  • PCC Chem News newsletter
  • pcc-exol.eu website
  • press articles and interviews
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